Compared with other cloud lab software

There are several good hosted lab systems sold in India, and if one of them fits your lab you should buy it. This page is about the differences that are easy to check rather than the ones you have to take on trust: what the format library actually contains, what the analyser wording really means, what a plan costs, and which modules are simply missing here.

What other cloud lab software does well

Worth reading first. If these three things are what your lab depends on, the rest of this page may not change your mind.

Most have been in production longer, which means they have already met edge cases this system has not.
Many sell on-site installation, analyser commissioning and telephone support as part of the price, which matters if nobody in the lab wants to configure software.
Several cover whole modules that do not exist here at all, such as insurance and TPA claims, reagent inventory and document control for accreditation.

Side by side

Scroll the table sideways on a phone; the first column stays put. The rows marked not available are the ones where this system is the worse choice.

Where this system and other cloud lab software differ, including the rows where it loses.
What you are comparing	other cloud lab software	This system
Insurance and TPA claims	Often available as a module	Not availableYou can record how a bill was settled. Filing, tracking and reconciling a claim is not part of this system.
Reagent and consumable inventory	Commonly included	Not availableExpenses are recorded by category and branch, which is accounting rather than stock control.
Prices published on the website	Sometimes; often a form and a call-back	Every plan and every limit is on the pricing page
Billing period	Frequently a yearly commitment for the advertised rate	Monthly only, cancel any time; the published rate is the monthly rate
Trying it	Usually a short trial after a demo call	A Free plan that does not expire, and a 14-day Growth trial with no card
The format library, before you sign up	Described by a count, rarely shown	Every multi-parameter format has its own page on this site, with its parameters, units and ranges
Analyser wording	Read the fine print: “integration” can mean anything from a driver to a CSV import	Codes mapped once, then CSV rows or the API; HL7 and ASTM parsing is planned, not shipped
Where the data sits	Worth asking directly, and getting in writing	Hosted in India, and every list exports to CSV
Report template control	Varies from a few themes to a full editor	Letterhead, patient fields, result columns, font size, margins, two signatories and footer lines
Report verification by the patient	Increasingly common, sometimes chargeable	A QR code on every released report, with an optional date-of-birth or patient-code challenge
Per-message charges	Often sold as SMS credits on top of the plan	A monthly WhatsApp and SMS allowance in the plan, with your own gateway account behind it
How a claim on the site is checked	Screenshots and a demo	Each capability paragraph names the repository file it comes from
Single sign-on	Available on enterprise tiers of some products	Not availableSign-in is email and password with rate limiting. There is no SAML, no OIDC and no two-factor authentication yet.
Accreditation document control	Sometimes a module of its own	Not availableThe audit trail and the released-result snapshots are records you can produce; managing your quality manual is not in scope.

Switching, step by step

Every step below is manual. There is no import: your old reports and registers stay where they are, and this system starts from the day you begin. Tick the steps off as you go; the ticks are saved in this browser only.

1Install the shipped library into your catalogue in one click, then delete the formats your lab does not run.
2Add the tests, parameters, units and reference ranges you have configured in your current system, working from its rate list and a few printed reports.
3Set your prices in the rate list, and rebuild the panels and packages you sell.
4Upload your letterhead and signature images in the report template editor, and set the accreditation and footer lines so the new report matches the one your doctors already recognise.
5Add your staff as users, give each one a role, and edit the role permissions where your current system was stricter or looser.
6Register one test patient end to end and release the report, then check the tracking page and the QR verification page from a phone.
7Connect WhatsApp or SMS with your own Twilio account and sender, then send that test report to your own phone.
8Ask your current vendor for a CSV export of your patients and orders and keep it safe. Nothing is imported here: that export is your history, and this system starts from the day you switch.

0 of 8 steps ticked off. Every one of them is yours to do.

Then what

Two pages worth opening before you decide.

Pricing

Every plan, every limit and the trial terms, with prices shown before GST and billed monthly only.

Book a demo

Pick a date and a slot and we will walk the whole flow on your own test list, including the parts this page says are missing.

Set up your lab this afternoon.

Create your organisation, add your tests, print the first barcode. If you would rather see it first, ask for a walkthrough.

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